Privacy Policy

Last Updated: 7 Oct 2026

Who we are

Our website address is https://brillfolks.com. The website is operated by Brill Folks Ltd, a company registered in England and Wales under company number 13869852, whose registered office is at 8 Devonshire House, Aviary Court, Basingstoke, Hampshire RG24 8PE (“We”, “Us” or “Our”).

We are the data controller for the personal data described in this policy. You can contact us at legal@brillfolks.com.

What data we collect

We may collect the following personal data when You use the Website:

• Information You give Us, such as Your name, email address and message when You leave a comment or contact Us.

• Technical information, such as Your IP address, browser type and device information.

• Cookie and usage data, as described in the Cookies section below.

We do not take payments through the Website. Any purchase is made through a third-party platform or directly with Us, and the data collected there is covered by the privacy information provided at that point.

How we use your data

We use Your personal data to:

• Respond to Your comments, enquiries and requests (legal basis: legitimate interests, or steps taken at Your request before entering into a contract).

• Detect and prevent spam and keep the Website secure (legal basis: legitimate interests).

• Operate the Website and remember Your preferences through cookies (legal basis: legitimate interests, or Your consent where required).

• Comply with legal obligations (legal basis: legal obligation).

We do not sell Your personal data.

Comments

When visitors leave comments on the Website, We collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymised string created from Your email address (a hash) may be provided to the Gravatar service to check whether You use it. The Gravatar privacy policy is available at https://automattic.com/privacy/. After Your comment is approved, Your profile picture is visible to the public in the context of Your comment.

Media

If You upload images to the Website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the Website can download and extract any location data from images on the Website.

Cookies

If You leave a comment, You may opt in to saving Your name, email address and website in cookies. These are for Your convenience so that You do not have to fill in Your details again when You leave another comment. These cookies last for one year. You can also block or delete cookies in Your browser settings, but parts of the Website may not work as intended.

Embedded content from other websites

Pages on this Website may include embedded content (for example videos, images or articles). Embedded content from other websites behaves in the same way as if You had visited the other website.

Those websites may collect data about You, use cookies, embed additional third-party tracking, and monitor Your interaction with the embedded content, including if You have an account and are logged in to that website. We do not control these third parties, so please read their own privacy policies.

Who we share your data with

We do not sell Your personal data. We share it only with:

• Service providers who help Us run the Website, such as hosting (Hostinger), email (Zoho), spam detection (Akismet) and analytics providers (Visitor Tracking), who act on Our instructions.

• Professional advisers, regulators or law enforcement where required by law.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Some of Our service providers are located outside the UK. Where We transfer Your personal data outside the UK, We make sure appropriate safeguards are in place, such as an adequacy decision or the UK International Data Transfer Agreement or Addendum.

How long we retain your data

If You leave a comment, the comment and its metadata are kept for 3 years so that We can recognise and approve follow-up comments without holding them in a moderation queue, after which We delete or anonymise them. Enquiries sent to Us are kept for 2 years. We may keep data for longer where required for legal, administrative or security purposes.

What rights you have over your data

Under UK data protection law, You have the right to:

• Access the personal data We hold about You and receive a copy.

• Have inaccurate data corrected.

• Have Your data erased, except where We must keep it for legal, administrative or security reasons.

• Restrict or object to Our processing of Your data.

• Receive Your data in a portable format, where applicable.

• Withdraw consent at any time, where We rely on consent.

To use any of these rights, email legal@brillfolks.com. We will respond within one month.

If You are unhappy with how We handle Your data, You have the right to complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve Your concern first.

Security

We take reasonable technical and organisational steps to protect Your personal data from loss, misuse and unauthorised access. No online transmission is completely secure, so We cannot guarantee absolute security.

Children

The Website is not intended for anyone under 18, in line with Our Terms and Conditions, and We do not knowingly collect personal data from children. If You believe a child has given Us personal data, please email legal@brillfolks.com and We will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with the “Last updated” date at the top.

Contact us

Brill Folks Ltd, 8 Devonshire House, Aviary Court, Basingstoke, Hampshire RG24 8PE

Email: legal@brillfolks.com